I have adware infection that apparently is hiding in the browser. I cannot close the window. Ctrl. alt delete does not work. restarting computer won;t close it.
Geek squad could not help as I don't have a service contract. Anything I can do without a contract?
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Hi cmarmion
Welcome to the Community Forums.
I am presuming that you have the Best Buy/Geek Squad version of WSA? And if so I was under impression that support was included in the price of the subscription...but I could well be incorrect.
If you believe that the infection is 'hiding' in your browser then I would go to the extensions/addons page/manager, check for any addons/extensions listed therein that are supsicious looking and disable them, and then see if that mitigates the issue in some way or even completely.
Regards, Baldrick
Welcome to the Community Forums.
I am presuming that you have the Best Buy/Geek Squad version of WSA? And if so I was under impression that support was included in the price of the subscription...but I could well be incorrect.
If you believe that the infection is 'hiding' in your browser then I would go to the extensions/addons page/manager, check for any addons/extensions listed therein that are supsicious looking and disable them, and then see if that mitigates the issue in some way or even completely.
Regards, Baldrick
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