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Cannot open Webroot SecureAnywhere

  • 18 March 2021
  • 1 reply
  • 551 views

Hi,

I had Webroot Secureanywhere on my Mac last year. I have the latest OS. I renewed, by installing again Webroot. When I try to open it, the Webroot window with scan options does not open. Previously, I was able to open, and was able to check the status, or change setting. Now, I cannot do anything. 

I installed it using download from the site. I tried to reinstall from the CD, but I get message that the install is up to date.

Help. 

Thanks for assistance.

 

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Best answer by TripleHelix 18 March 2021, 02:29

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Userlevel 7
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Hello @shaji13 

 

Uninstall Webroot and use this link to download the latest version for Catalina and or Big Sur Only!

https://mac.webrootmultiplatform.com/production/wsa-mac/10.15/9.1.5.87/WSAMAC.dmg

 

See here for more info to uninstall then use the link above and install that one:
https://community.webroot.com/macos-123/uninstall-webroot-secureanywhere-from-mac-os-catalina-343170

 

Thanks,

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