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Document portal website for CapitalBankMD is getting Webroot "don't go here -suspicious site"

  • February 10, 2015
  • 3 replies
  • 22 views
Z
Fresh Face
Webroot is warning me away from the document portal for my refi bank, saying it has been reported as likely to expose my PC tp threat.  How can I find out if this report is worth respecting or something planted by a yelp-like pest?

    3 replies

    nic
    Forum|alt.badge.img+56
    • nic
    • Retired Webrooter
    • 6752 replies
    • February 10, 2015
    It shows up as a legitimate site in our database, so you can go ahead and proceed to the site without worry.  It sounds like there is a bug in the product that is reporting a false positive - would you mind contacting support so that we can get logs for you for research?
    http://www.webroot.com/us/en/support/contact
    Ssherjj
    1 person likes this
    • Ssherjj
      Ssherjj
    Z
    Fresh Face
    • zombietom3
    • Author
    • Fresh Face
    • 1 reply
    • February 10, 2015
    Thanks very much for that.  "Bug" makes way more sense than a legitimate bank site getting warned against.  I will try to hook up with support later today..
    nic
    Forum|alt.badge.img+56
    • nic
    • Retired Webrooter
    • 6752 replies
    • February 10, 2015
    Much appreciated!  Yeah we have an intermittent issue where legitimate sites show as flagged in the client even though they show as good in the database, so any data points we can get on it will help our devs track down the issue.

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