how long does an initail set-up take?

HI bn1,
 
Welcome to the Webroot Community,
 
Can you tell me if you are trying to install Webroot on a Mac or a Windows PC? This shouldn't ever take this long ever!
 
 
 
 

Windows PC

Hi ?
 
Thank you, This should not take but a few minutes to install. Has Webroot been installed yet or is it still at 92%. If it is still at 92% then cancel the install. Is this the first time installing Webroot or is this a renewal?
 
EDIT: Please install here below:
 
Please follow the steps closely!
 

• Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
• KEEP the computer online the install to make sure it works correctly
• Download a Copy Here (Best Buy Subscription PC users click HERE)
• Install with the new installer, enter your Keycode
• Let it finish it's install scan
• Reboot

Please let us know if that resolves your issue?
 
Thanks,