I have to type in key code each time I sign in

Hello Buzzard,
 
Welcome to the Community Forrum,
 
Genieo is spyware/adware, but not a "virus" in the true sense and not malware, strictly speaking. At some point you clicked through a notification of some kind to install it. It's deceptive, but if you read the fine print, the user agreement tells you what it does.
Although the installer is available through the company’s web site, it has also been seen numerous times being distributed through installers that pretend to be something they are not, such as fake Adobe Flash Player installers. This behavior has been blamed on third-party “partners” each time it has been observed.
 
 
This is pretty technical to remove and could cause your computer to freeze up if you try to remove it yourself so please submit that Support Ticket free of charge with an active subscription.
 
 
Hopen this helps,
 
Kind Regards,