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is there a way to stop webroot from blocking a website you know is safe?


I think Webroot is blocking me when I hit a connect link to Godvine, a site a know is safe.  At least the site, which I could once get times out.  I can get it on my computer at my daughter's house which sounds like it is not Webroot, but Verizon can't figure out how it can be them.  Any ideas?

5 replies

RetiredTripleHelix
Gold VIP
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Hello and Welcome to the Webroot Community!
 
Can you please post the Link so I can check it?
 
You can fill out this form to get it changed! http://www.brightcloud.com/tools/change-request-url-reputation.php
 
Thanks,
 
Daniel 😉

RetiredTripleHelix
Gold VIP
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@  If it's this one it's safe but I find it slow to load?
 
Daniel ;)
 


  • Author
  • Fresh Face
  • 2 replies
  • March 31, 2015
This is the website:  http://click1.godvinemail.com/  It is followed by the specific video link.  I don't know for sure it is Webroot but I do sometimes get a block on it.  The odd thing is I used to get it all the time, stopped suddenly--get a timed out message, but could get it on THIS computer at my daughter's over the week end.  I came home and could not get it again.  Any tips would be appreciated.

  • Author
  • Fresh Face
  • 2 replies
  • March 31, 2015
I can go on godvine.com ok, it is just the click1 link that isn't getting through anymore.
Agapecha

RetiredTripleHelix
Gold VIP
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It looks like your link is to some type of account and I found this have you seen it before? https://preferences.salemwebnetwork.com/ and Webroot is not Blocking anything so it must be something with the Website.
 
Thanks,
 
Daniel ;)
 


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