Just renewed my subscrip (receipt in email), but when I log in my acct it says it is still expired?
I just renewed my webroot subscription, but when i log into my account it says my keycode is still expried. I have the receipt in my email and the key that was in my email matches the key within my account (when I log in). I'm not understanding why within my account it still says it is expired.
+62Hello heaven78tx,
Welcome to the Community Forum,
I believe that it can take up to 24 hours for the renewal to work its way through the back office and so I would not be concerned at this point. You are protected at this point in time.
You can also issue a Support Ticket free of charge., and they can fix this for you.
Kind Regards,
Welcome to the Community Forum,
I believe that it can take up to 24 hours for the renewal to work its way through the back office and so I would not be concerned at this point. You are protected at this point in time.
You can also issue a Support Ticket free of charge., and they can fix this for you.
Kind Regards,
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.3.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
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