Screen saver disengaged

  • 15 December 2012
  • 2 replies

My screen saver no longer activates after the set time of inactivity.  Just installed Webroot last weekend.  Could it be running some process that prevents the screen saver from activating?

Best answer by JimM 27 December 2012, 18:02

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2 replies

Userlevel 7
Badge +56
Hello glbcpa and Welcome to the Webroot Community Forums.
Can we get some more info as to the OS that you are using and if it's 32bit or 64bit and if there are any other security software?
Userlevel 7
Hi glbcpa,
Is your issue resolved?  I noticed you haven't replied back.  In this case, if Webroot was involved, that would be observable via logs, and it would be helpful for Support to take a look at those.  Could you please open a support case if the issue persists?