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Why does my Webroot icon have an exclamation point over it and says 'infected'?

  • January 20, 2016
  • 1 reply
  • 60 views

Why does my Webroot icon have an exclamation point over it and says 'infected'?

1 reply

Baldrick
Gold VIP
  • Gold VIP
  • 16060 replies
  • January 20, 2016
Hi tressi3
 
Welcome to the Community Forums.
 
That is because it thinks that you are infected...apologies for the direct response but that is what it says 'on the tin'. What I would do now is to open the main app panel and click on the 'Scan my computer' button to initiate a manual scan and see if that confirms the earlier 'diagnosis' or it gives your system a clean bill of health.
 
Either way post back here to let us know the outcome.
 
Regards, Baldrick

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