Skip to main content

would like to have webroot but don't want to renew Geek Squad. is that possible and how much

  • January 28, 2015
  • 3 replies
  • 189 views

I would like to renew Webroot but don't want to renew Geek Squad.  Is that possible and how much is it to renew Webroot
 
Pat

3 replies

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • 21907 replies
  • January 28, 2015
Hello and Welcome to the Community Forum Patfreeman5,
 
 
 Probably the best pricing right now is on NewEgg - as others have mentioned, just buy a new keycode rather than renewing your existing one.
 
Webroot  does have deals at times but since they don't have any now you can look around and find a deal.
 
Well they do have a small deal going on but this can change at anytime.
 
 
 


 
US and Canada
Purchases & Renewals1-866-612-4268
 
Or look here and call the closes one to you: http://www.webroot.com/us/en/company/contact-us
 
 
Kind Regards,
 
 
 

Baldrick
Gold VIP
  • Gold VIP
  • 16060 replies
  • January 28, 2015
Hi patfreeman5
 
Welcome to the Community Forums.
 
Not, to add to what Sherry has posted, You will not be able to renew with Webroot as renewal presupposes that you subscription was with Webroot in the first place, which as you have stated it was not.
 
So effectively your purchase of the Webroot version would be a new subscription and therefore if you are using the Password Manager feature in the Best Buy Version (I believe that it does have it) then you will effectively be losing any data stored under the Best Buy keycode.
 
So, if this applies to you, and you want to keep that data, i.e., use it under the new Webroot keycode you will need to Open a Support Ticket, once you have installed the Webroot version and ask the Support Team if they can port your data from old to new keycode.  There is a 30 day grace period in which to do it before the data is irrevocably 'lost' but I would not wait that long.
 
Hope that helps?
 
Regards, Baldrick
 
 

Baldrick
Gold VIP
  • Gold VIP
  • 16060 replies
  • January 28, 2015
Hi patfreeman5
 
Welcome to the Community Forums.
 
Not, to add to what Sherry has posted, You will not be able to renew with Webroot as renewal presupposes that you subscription was with Webroot in the first place, which as you have stated it was not.
 
So effectively your purchase of the Webroot version would be a new subscription and therefore if you are using the Password Manager feature in the Best Buy Version (I believe that it does have it) then you will effectively be losing any data stored under the Best Buy keycode.
 
So, if this applies to you, and you want to keep that data, i.e., use it under the new Webroot keycode you will need to Open a Support Ticket, once you have installed the Webroot version and ask the Support Team if they can port your data from old to new keycode.  There is a 30 day grace period in which to do it before the data is irrevocably 'lost' but I would not wait that
long.
 
Also, as the Best Buy & Webroot versions use different installers you will need to uninstall the Best Buy version before you install the Webroot version...just in case you are not aware of that.
 
Hope that helps?
 
Regards, Baldrick
 
 

Reply