March 10th, 1:00 pm I received a call from an Indian accented male. They called from 209-631-2059 and had me go to website. www.teamviewer.com. Unfortunatley, they got to remote and displayed things on my computer that tried to prove their point. They wanted $199 for a 10 year virus kit. Before it went any farther, I hung up disconnected the computer connection and did not give any information. Aside from the teamviewer, nothing was downloaded that I know of. I asked a Webroot and tech nd he told me that he could not see any infections on my computer. I rose my security to High. The India contingent then called me back again on March 11, 3:09 pm. I told the person to lose my number and I was reporting him to the FBI and FTC. He of course replied, "Go ahead ****** I'm waiting" then hung up. I did repot it to Microsoft.
I feel like an idiot and now I'm P.O.d
Should I be worried?
Thanks
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I think you should be ok, from your description of events. I would encourage you to report them again to the FTC though. The more attention these sorts of calls get, the more resources will be dedicated to wiping them out.
Hi and welcome to the Community JTrain.
Just a short note in addition to what Nic says.
Teamviewer is a very popular remote control program which is in itself a very safe program but it can obviously also be used by these scam merchants. I use TeamViewer myself to check on the control system of a Biomass boiler in another building.
Also:
Microsoft never issues this type of warning or email or anything of a sort! Please see the following link for Microsofts official word on this:
http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx
"Neither Microsoft nor our partners make unsolicited phone calls (also known as cold calls) to charge you for computer security or software fixes.
Cybercriminals often use publicly available phone directories so they might know your name and other personal information when they call you. They might even guess what operating system you're using.
Once they've gained your trust, they might ask for your user name and password or ask you to go to a website to install software that will let them access your computer to fix it. Once you do this, your computer and your personal information is vulnerable."
Also see Avoid scams that use the Microsoft name fraudulently
http://www.microsoft.com/security/online-privacy/msname.aspx
Just a short note in addition to what Nic says.
Teamviewer is a very popular remote control program which is in itself a very safe program but it can obviously also be used by these scam merchants. I use TeamViewer myself to check on the control system of a Biomass boiler in another building.
Also:
Microsoft never issues this type of warning or email or anything of a sort! Please see the following link for Microsofts official word on this:
http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx
"Neither Microsoft nor our partners make unsolicited phone calls (also known as cold calls) to charge you for computer security or software fixes.
Cybercriminals often use publicly available phone directories so they might know your name and other personal information when they call you. They might even guess what operating system you're using.
Once they've gained your trust, they might ask for your user name and password or ask you to go to a website to install software that will let them access your computer to fix it. Once you do this, your computer and your personal information is vulnerable."
Also see Avoid scams that use the Microsoft name fraudulently
http://www.microsoft.com/security/online-privacy/msname.aspx
I had a long line of calls from this group - even though I run Linux on my computers. I kept telling them I was the wrong target for their scam, but they kept calling back. Different numbers, different callers, same pitch.
I'd ask if they could give the name or ip address of the problem computer - nope. Which means their claims were bogus.
I finally made an extreme threat and have never received an unsolicited call from anyone with an Indian accent since.
Report the number to the FBI, but they may not be able to track it if the callers are phaking their caller ID or bouncing through relays.
I'd ask if they could give the name or ip address of the problem computer - nope. Which means their claims were bogus.
I finally made an extreme threat and have never received an unsolicited call from anyone with an Indian accent since.
Report the number to the FBI, but they may not be able to track it if the callers are phaking their caller ID or bouncing through relays.
Hi graywalker,
Yes that's some good information. I quess you spoiled there phone call or calls. These criminals need to be put away that's for sure.:@
I like that you asked them for an IP address. ;)
Thanks for posting that!
Regards,
Yes that's some good information. I quess you spoiled there phone call or calls. These criminals need to be put away that's for sure.:@
I like that you asked them for an IP address. ;)
Thanks for posting that!
Regards,
Here is one more resource for handling these types of calls:
http://http://blogs.microsoft.com/cybertrust/2014/09/18/how-to-report-the-microsoft-phone-scam//cybertrust/2014/09/18/how-to-report-the-microsoft-phone-scam/
Dave
http://http://blogs.microsoft.com/cybertrust/2014/09/18/how-to-report-the-microsoft-phone-scam//cybertrust/2014/09/18/how-to-report-the-microsoft-phone-scam/
Dave
Hello JTrain, Welcome to the Webroot Community Forum.
There is an excellent link I keep as a short cut on my desktop when I get these calls: http://800notes.com/
Any time you are unsure who is calling you, type in their number on this link to see who it is.
There is an excellent link I keep as a short cut on my desktop when I get these calls: http://800notes.com/
Any time you are unsure who is calling you, type in their number on this link to see who it is.
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