WebRoot locks people out of Windows 8. READ!

  • 1 December 2012
  • 27 replies

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27 replies

Userlevel 7
Good morning, and good news!
Late last night, a build was released that contains a fix for the Windows 8 login problem.  The link in my post from above now contains new information regarding this fix.  Here is the link again for your convenience.
In short, if you have a local login, you can update WSA to resolve the problem.  If not, a system restore or refresh will still be a necessary step to obtain the installer, which, once it's run, will prohibit the issue from occurring again.
Identifying details about the cause of this issue was a group effort, and we extend our thanks to Microsoft and GeekSquad support teams for helping to expedite a fix.  😃
It appears the problem has been solved. Now I can login into the Admin account and install applications that require elevation.
Thanks to Microsoft and Webroot for fixing the issue. And Webroot, please be more careful next time ;)
Kind Regards.