My Webroot seems to be forced to restart itself

Having this issue as well.

May be related: guess?

Malwarebytes 4.0 Premium is an anti-virus replacement and registers itself in Windows Security Center in order for Windows to recognize it as security software.

Since you run WebrootSA.  There is no need to register Malwarebytes into the Windows Security Center.

Set that to OFF.

Start Malwarebytes > click the settings icon at top > click on the tab Security > Scroll down to Windows Security Center. Set the slider to the left.  It will show white color  ( OFF condition).

This setting does not diminish any protections in Malwarebytes

Malwarebytes 4.0 files to be added to AV Exclusions List
https://forums.malwarebytes.com/topic/253227-announcing-malwarebytes-40-for-windows/?tab=comments#comment-1342873

I don’t have Malwarebytes installed, but I’m getting this error.

Okay, opening poster wrote: “after I scanned using Webroot and Malwarebytes”...so, I posted “guess?” based upon Webroot and Malwarebytes.  

TripleHelix wrote:

JayM90 wrote:

As of today I noticed that after I scanned using Webroot and Malwarebytes that suddenly I had the support assistance window tell me that Windows Defender Antivirus and Wberoot SecureAnywhere are both turned off. Suddenly after that message appears my Webroot seems to restart itself and I click on it like normal and scan like normal. What is going on here? I notice that others seemed to have this same problem, and it does have me a bit worried. Below is a picture of what Support Assistance had showed me. That way I can see if this is the exact same issue that others are going through. Also how would I fix this issue?

 

 

 

@JayM90 @ccsprague  I have the same issue so I will ping@BradW so he knows others are seeing it as well.

Cool Thanks

I’m having the same thing happen on my alienware r7 desktop everyday (i7 8700, gtx 1080 intel optane) dunno if that helps on win 10 v1909, and had that happen 2 or 3 times on my HP omen laptop.  No other AV’s are running or doing anything at the time this happens.

Okay I will ping @BradW  so that he knows more are seeing this! In my case it has to do with the ELAM as it restarts to add protection to the ELAM.

Wed 2019-11-20 17:30:08.0013    WF Configuration : 0x1F7
Wed 2019-11-20 17:30:08.0029    WF Configuration : 0x1F7
Wed 2019-11-20 17:30:08.0261    SCC version: 1.1.0.148
Wed 2019-11-20 17:30:08.0391    >>> Service started [v9.0.27.49]
Wed 2019-11-20 17:30:08.0391    Version state: PBN: 09001b31, DBN: 09001b2c, HVN: $Revision: #41 $
Wed 2019-11-20 17:30:08.0470    User process connected successfully from PID 0, Session 0
Wed 2019-11-20 17:30:08.0488    User process connected successfully from PID 0, Session 0
Wed 2019-11-20 17:30:08.0508    User process connected successfully from PID 4880, Session 1
Wed 2019-11-20 17:30:09.0406    ScriptShield active config: 2S(2) yes, SR(2) no, SSH no, FLR yes, RUD yes, SDE yes, DSR no, DQT 65536, MFS 100, USE yes, UNR yes
Wed 2019-11-20 17:30:10.0195    ELAM applicable: yes, driver present yes, driver registered yes, PPL: no, PPL configured: no, mandated: yes
Wed 2019-11-20 17:30:10.0419    Connecting to 48 - 48
Wed 2019-11-20 17:30:12.0444    Agent Bits : 72057594037927941
Wed 2019-11-20 17:30:12.0980    Global Data: GCV: 1.0, $Revision: #74 $, GCS: 0x00000009
Wed 2019-11-20 17:30:12.0982    Global Data: GCV: 1.0, $Revision: #74 $, GCS: 0x00000009
Wed 2019-11-20 17:30:13.0003    ScriptShield active config: 2S(2) yes, SR(2) no, SSH no, FLR yes, RUD yes, SDE yes, DSR no, DQT 65536, MFS 100, USE yes, UNR yes
Wed 2019-11-20 17:30:19.0836    Begin passive write scan (30 file(s))
Wed 2019-11-20 17:30:22.0923    Begin passive write scan (67 file(s))
Wed 2019-11-20 17:30:23.0939    End passive write scan (30 file(s))
Wed 2019-11-20 17:30:26.0009    Begin passive write scan (60 file(s))
Wed 2019-11-20 17:30:34.0680    End passive write scan (67 file(s))
Wed 2019-11-20 17:30:35.0224    Begin passive write scan (4 file(s))
Wed 2019-11-20 17:30:35.0885    End passive write scan (4 file(s))
Wed 2019-11-20 17:30:37.0080    End passive write scan (60 file(s))
Wed 2019-11-20 17:31:23.0848    User process connected successfully from PID 0, Session 0
Wed 2019-11-20 17:31:39.0841    Begin passive write scan (1 file(s))
Wed 2019-11-20 17:31:40.0309    End passive write scan (1 file(s))
Wed 2019-11-20 17:32:07.0385    Begin passive write scan (1 file(s))
Wed 2019-11-20 17:32:08.0948    End passive write scan (1 file(s))
Wed 2019-11-20 17:32:41.0372    Begin passive write scan (4 file(s))
Wed 2019-11-20 17:32:42.0932    End passive write scan (4 file(s))
Wed 2019-11-20 17:35:03.0564    Begin passive write scan (2 file(s))
Wed 2019-11-20 17:35:03.0923    End passive write scan (2 file(s))
Wed 2019-11-20 17:35:56.0074    Begin passive write scan (3 file(s))
Wed 2019-11-20 17:35:56.0762    End passive write scan (3 file(s))
Wed 2019-11-20 17:40:30.0892    ELAM PPL will be set to ON
Wed 2019-11-20 17:40:31.0205    Begin passive write scan (1 file(s))
Wed 2019-11-20 17:40:33.0314    End passive write scan (1 file(s))
Wed 2019-11-20 17:40:39.0357    Configuration Saved: CSCSFDE39EAE0D1E92BA34421D3E8C1E3567,00010,00020,00031,00040,00050,00060,00070,00081,00091,000A1,000B1,000C1,000D0,000E1,000F0,001016,00116,00120,00130,00140,00151,00161,00171,00181,00191,001A0,001B0,001C0,001D0,001E1,001F1,00201,00211,00221,00231,00240,00251,00260,00270,00281,00291,002A0,002B1,002C1,002D0,002E1,002F1,00301,00310,00320,00331,00341,00351,00361,00371,00381,00390,003A1,003B1,003C2,003D1,003E1,003F1,00401,00411,00421,00431,00441,00451,00461,00471,00481,00491,004A1,004B1,004C1,004D1,004E1,004F1,00501,00511,00520,00531,00541,00551,00561,00571,00581,00591,005A1,005B1,005C0,005D0,005E1,005F0,00601,00614,00624,00634,00641,00654,00664,00674,00681,00694,006A4,006B4,006C1,006D4,006E4,006F4,00701,00714,00724,00734,00741,00754,00764,00774,00781,00791,007A0,007B0,007C0,007D0,007E0,007F0,00800,00810,00820,00830,00840,00850,00861,00870,00880,00891,008A0,008B0,008C0,008D0,008E0,008F0,00900,00910,00920,00930,00940,00950,00960,00970,00980,00990,009A0,009B0,009C0,009D0,009E0,009F0,00A00,00A10,00A20,00A30,00A40,00A50,00A60,00A70,00A80,00A90,00AA0,00AB0,00AC0,00AD0,00AE0,00AF0,00B00,00B11,00B20,00B30,00B40,00B51,00B61,00B71,00B80,00B90,00BA0,00BB0,00BC0,00BD0,00BE0,00BF0,00C00,
Wed 2019-11-20 17:40:39.0357    Keycode:
Wed 2019-11-20 17:40:39.0357    <<< Service shut down successfully. Uptime: 10 minute(s)
Wed 2019-11-20 17:40:43.0996    WF Configuration : 0x1F7
Wed 2019-11-20 17:40:43.0996    WF Configuration : 0x1F7
Wed 2019-11-20 17:40:44.0059    SCC version: 1.1.0.148
Wed 2019-11-20 17:40:44.0121    >>> Service started [v9.0.27.49]
Wed 2019-11-20 17:40:44.0121    Version state: PBN: 09001b31, DBN: 09001b2c, HVN: $Revision: #41 $
Wed 2019-11-20 17:40:44.0121    Connecting to 48 - 48
Wed 2019-11-20 17:40:44.0481    User process connected successfully from PID 0, Session 0
Wed 2019-11-20 17:40:44.0481    User process connected successfully from PID 19852, Session 1
Wed 2019-11-20 17:40:44.0543    Global Data: GCV: 1.0, $Revision: #74 $, GCS: 0x00000009
Wed 2019-11-20 17:40:44.0543    Global Data: GCV: 1.0, $Revision: #74 $, GCS: 0x00000009
Wed 2019-11-20 17:40:44.0621    Agent Bits : 72057594037927941
Wed 2019-11-20 17:40:45.0262    ScriptShield active config: 2S(2) yes, SR(2) no, SSH no, FLR yes, RUD yes, SDE yes, DSR no, DQT 65536, MFS 100, USE yes, UNR yes
Wed 2019-11-20 17:40:46.0187    ELAM applicable: yes, driver present yes, driver registered yes, PPL: yes, PPL configured: yes, mandated: yes
Wed 2019-11-20 17:41:02.0490    Begin passive write scan (2 file(s))
Wed 2019-11-20 17:41:02.0865    End passive write scan (2 file(s))