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Why is my system unable to complete a scan? Is there some special settings I have to correct?
 

Hello ?

 

Welcome to the Webroot Community forums.

 

 

Sorry to hear you're having problems.

 

If you would please read this very informative post from Silver VIP member Baldrick, as it addresses this very issue.

 

 

If after reading and following his directions you still have issues, please let us know. 

We will be happy to assist you further.

 

 

Have a nice day, :)

 

BD

aborted scans//start correctly, but the screens disappear before completion

@LJPULINSKI ,

In the future, please begin a new thread when you have an issue - posting in a 4 year old thread is difficult to notice.

This isn’t quite enough detail for us to troubleshoot - I recommend you reach out to our SUPPORT TEAM for assistance with your issues. 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

Thanks,

Keenan

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