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Should I have installed the Webfilter after I had installed Webroot SecureAnywhere software? Is so, why? 
Hello tdenton27,

 

Welcome to the Community Forum,

 

Yes it's an important part of Webroot to protect you from malicious sites. Please have a look here at the PC User Guide.

 

Basically the Web Filter protects you from bad Web Pages by Blocking them and give Web Site Ratings when doing searches with Google, Yahoo and Bing. All done by the Webroot WIN Cloud: http://www.brightcloud.com/platform/webroot-intelligence-network.php & http://www.brightcloud.com/tools/change-request-url-reputation.php

 

 

Hope this helps clarify things!

 

 

Kind Regards,

 

 
Since I chose not to intall the Webfilter in the beginning, how can I install it now? 
Hello,

 

What browser are you using?

 

Did you check in your browser to see if the extension installed and see if it's disabled? If you are using Chrome you can get the extension from here.

 

Chrome Store https://chrome.google.com/webstore/detail/webroot-filtering-extensi/kjeghcllfecehndceplomkocgfbklffd...

 

 

Is this option enabled?

 



 

 

Regards,

 

 
I'm using Safari. I've continued to do research here on my end but so far nothing. Unless Web Threat Shield is basically the same thing as Webfilter. I really appreciate you trying to get me lined out here on this topic! 🙂 I should've just clicked Intstall when asked if I wanted to install Webfilter!
Hi there!

 

Would you do a reboot and see if Webroot Webfilter comes up again by opening Safari? Are you on a Mac then?
I'll reboot as suggested and yes, I'm on a Mac. I'll see how this goes after rebooting. Thanks again Sherry! 🙂
Hey Sherry, I restarted my computer but I was not prompted with a dialog box asking me if I wanted to install Webfilter. I wonder if I should uninstall Webroot and reinstall it . . . or perhaps the Web Threat Shield would be sufficient at this point to do basically the same thing as the Webfilter.
Hi!

 

Yes that would of been my next step. Do you want detailed instructions on how to uninstall and reinstall Webroot on a Mac?
If you don't mind, that would be most helpful!
Here you go ...   @

 

Please have your keycode ready or written down!

 

To uninstall Webroot SecureAnywhere, follow the instructions below.


  1. Shut down SecureAnywhere by clicking the Webroot icon http://sw.nohold.net/Webroot/Images/wsa_icon.png in the menu bar and selecting Shut Down SecureAnywhere.

    http://sw.nohold.net/Webroot/Images/macwebrootmenushutdown.png

    If prompted, confirm that you want to shut down SecureAnywhere.
     
  2. Open the Finder by clicking the Finder icon http://sw.nohold.net/Webroot/Images/mac_finder_icon.png in the dock.
     
  3. Open the Applications directory.

    http://sw.nohold.net/Webroot/Images/mac_click_applications.png
     
  4. Click and drag the Webroot SecureAnywhere program icon into the Trash http://sw.nohold.net/Webroot/Images/mac_trash_icon.png in the dock.

    A confirming window appears.  Click Uninstall.

    http://sw.nohold.net/Webroot/Images/macuninstallwsa.png

    Webroot SecureAnywhere is now uninstalled.  There is no need to restart your computer.
 

To install the software:

  1. Click here to download the SecureAnywhere installer to your Mac.
     
  2. Double-click wsamac.dmg to open the installer.
     
  3. Drag the Webroot SecureAnywhere icon into the Applications folder.

    http://sw.nohold.net/Webroot/Images/mac_install1.png
     
  4. Open the Applications folder by double-clicking the folder icon.
     
  5. In the Applications folder, double-click the Webroot SecureAnywhere icon to begin activation.
     
  6. In the first activation window, select a language from the drop-down box and click Next.

    Note: Make sure you select the desired language. Once SecureAnywhere installs, you cannot change it.

    http://sw.nohold.net/Webroot/Images/macinstalllang.png
     
  7. In the first activation window, enter your keycode and click Activate.

    Your keycode is the 20-character license that identifies your Webroot account. If you purchased the product online, the keycode is provided in an email from Webroot. If you purchased the product in a store, the keycode is provided in the retail box. In addition, the keycode identifies whether you purchased a multi-user license, which allows you to install SecureAnywhere on up to three or five Macs.

    http://sw.nohold.net/Webroot/Images/macinstall2.png
     
  8. In the next panel, enter your email address and click Continue. (If you don't want to provide your email address, you can click Cancel to skip this step. The installation continues even if you click Cancel.)

    http://sw.nohold.net/Webroot/Images/macinstall4.png
     
  9. If prompted, confirm the installation by entering your Apple system password and click OK.
     
  10. In the next panel, you can begin creating a Webroot account. You only need to create an account if you plan to use the Password Management feature (see Getting started with the Password Manager for more information). Or, you can click Skip and create an account later.

    http://sw.nohold.net/Webroot/Images/macinstall5.png

    If you click Create Account, your browser opens to the SecureAnywhere account creation page. Enter the required information and click Register Now. For more information about account creation, see Creating a Webroot account.

    http://sw.nohold.net/Webroot/Images/mac_install6.png
     
  11. In the next panel, you can install a Safari extension that allows SecureAnywhere to tag search results as safe, questionable, or unsafe. With this extension, SecureAnywhere lets you know if a website has a reputation for spreading malware or for phishing attempts. We recommended that you click the Install Safari Extension button. (However, you can click Skip and install it later by turning on the Web Threat shield, as described in Changing Web Threat shield settings.)

    http://sw.nohold.net/Webroot/Images/macinstall3.png
     
  12. In the Safari dialog, click the Install button.
     
  13. If you have the Complete or Internet Security Plus editions, Safari asks if you want to install the extension "Webroot," which includes Password Management functions (see Getting started with the Password Manager for more information). Click Install if you want to use the Password Management features.

    A dialog opens while the Password Manager is configured to your browser.

    http://sw.nohold.net/Webroot/Images/mac_pswinstaller.png

    If you installed both extensions, two Webroot icons appear in the browser toolbar. The example below shows how the icons appear in Safari and Chrome; the icons in Firefox look slightly different. (You can hover your mouse over the icons for pop-up descriptions.)

    http://sw.nohold.net/Webroot/Images/mactoolbarbuttons.png
      http://sw.nohold.net/Webroot/Images/mac_webbrowseicon.pngThis icon indicates that the Web Threat shield is enabled. See Using Web Threat protection.
     http://sw.nohold.net/Webroot/Images/mac_pswicon.pngThis icon indicates that the Password Management features are enabled. It is grayed-out when you first install the extension. If you have already created an account, you can click on the icon and enter your login credentials to begin using Password Management. See Getting started with the Password Manager.

  14. When the Activation Successful screen opens, click the Scan Now button.

    SecureAnywhere begins scanning your Mac for viruses, spyware, and other potential threats. If it detects threats during the scan, it prompts you to move the items to quarantine. In quarantine, the items are rendered inoperable and can no longer harm your system or steal data. For more information, see Managing detected threats.
     
  15. In the Scan Complete window, click Close.

    The main window opens. For more information, see Using the SecureAnywhere interface.

    After the initial scan, SecureAnywhere automatically scans your Mac daily and constantly monitors activity as you surf the Internet. You do not need to launch a scan yourself or schedule scans. SecureAnywhere does all the work for you in the background.

    To verify that SecureAnywhere is running, look for the Webroot icon http://sw.nohold.net/Webroot/Images/wsa_icon.png in your menu bar
     
 
That was the ticket! It took a bit after rescanning for that dialog box to appear but I now have the "Webfilter"! Yeah! Thank you sooo much for your help Sherry! Have a Fantastic Friday, although is it nearing an end! 🙂
@

 

Your so very welcome!

:D 

You also have a nice ending to your Friday evening. Good job reinstalling Webroot. The scanning usually does take awhile as I know I have a Mac too.

 

Have a great Weekend and enjoy your Webroot!!

 

If anymore questions just holler!

 

 

 

 

 

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