Hats off to Webroot Staff for clearing up to spam postings. Ive noticed a void however while searching the various topics and wondered if the Staff could comment.
Not so long ago there was a super valuable group of Forum Wizards who would come to the rescue of Webroot customers who had a question or an issue. Lately I have noticed that when a customer has a question the responders are always suggesting to open a support ticket.
Where have all those Wizards ( not that the Webroot staff aint wizards ) gone to ????
Folks like Jasper the Rasper and Sheltieuk and Acooldozen and Muddy7 and Baldrick and J.P.and especially Sherry; used to reply with a solution in the blink of an eye
To open up a support ticket seems a waste of time and a burden on the technicians compared to those Wizards who used to faithfully reply in a matter of moments.
Thumbs up for correcting the spam issue but its now time to bring back the Forum Wizards.
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