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Webroot now does a gradual rollout method for releases. As such, not everyone will receive the update at the same time.
 

Agent changes in Mac agent version 9.5.3 (Released September 8th, 2022)
Fixed
  • Fixed a bug where the app crashes after a scan completes when no network connection is available
  • Fixed a bug where updates were failing
  • Security and reliability improvements

Thanks for the info

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