Authentication Code

  • 28 March 2022
  • 1 reply

Where do you get your Authentication Code from after you have reset you password


Best answer by TylerM 29 March 2022, 00:28

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What product/service are you referring to?

Traditionally a “authenticator code” that is usually an app on a phone with a constantly changing code serving as 2 factor authentication. 


Feel free to reach out to Support if they need to assist in any matter with a Webroot or Carbonite account. 


Webroot Support:

Submit a ticket

Call 1-866-612-4227

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.