blocked communications - now no email??

Hello Sheila and Welcome to the Webroot Community!
 
The easiest way to remove the block is a clean reinstall of WSA and just follow the steps below and that should fix things for you!
 
Please follow the steps closely!
 

• Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
• Be sure you add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
• KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
• Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE) Let us know if it is the Mac version you need
• Uninstall WSA and Reboot
• Install with the new installer, enter your Keycode and DO NOT import any old settings as you can set it up as you like once it's done
• Let it finish it's install scan
• Reboot once again

Please let us know if that resolves your issue?
 
Thanks,
 
Daniel 😉

Daniel,
thanks for your response and the steps to correct my issue... funny thing when I opened my surface pro to follow your instructions - i was once again receiving my news feeds and emails - so I did not have to do anything.  No sure what changed - but all is well now.  
 
Will keep the steps handy though in case i need them in the future.
 
Thanks again for your assistane.
 
Sheila

Great to hear!
 
Cheers,
 
Daniel 😉