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Blocking DLS2 Application

  • July 13, 2022
  • 3 replies
  • 28 views
M
Fresh Face

We use an application called DLS2. But, whenever Webroot get installed on the machine, it blocks the application and this application doesn't response anymore. So, what I have to do, every time it happens, I uninstall Webroot first. then uninstall the DLS2. After that, I have to make a  fresh installation of DLS2. It’s lots of works actually. 

Best answer by TripleHelix

Hello @Md.chowdhury 

 

Please contact Webroot Support and they will help you sort this out!

 

Webroot Support:

Submit a ticket is the best way.

Call 1-866-612-4227 Mon - Fri 7 AM to 5:30 PM (MDT)

 

Thanks,

    TripleHelix

    3 replies

    TripleHelix
    Moderator
    Forum|alt.badge.img+63
    • TripleHelix
    • Moderator
    • Answer
    • July 13, 2022

    Hello @Md.chowdhury 

     

    Please contact Webroot Support and they will help you sort this out!

     

    Webroot Support:

    Submit a ticket is the best way.

    Call 1-866-612-4227 Mon - Fri 7 AM to 5:30 PM (MDT)

     

    Thanks,

    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
    ProTruckDriver
    TripleHelix
    M
    M
    Fresh Face
    • Md.chowdhury
    • Author
    • Fresh Face
    • July 14, 2022

    Thanks @TripleHelix, I submitted a ticket already. I will wait till tomorrow. If I do not get any reply, I will call on this number that you posted here. 

    ProTruckDriver
    Ssherjj
    TripleHelix
    TripleHelix
    Moderator
    Forum|alt.badge.img+63
    • TripleHelix
    • Moderator
    • July 14, 2022

    Hello @Md.chowdhury 

     

    Only one ticket and wait for a reply or you can call!

     

    Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

     

    Thanks,

    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
    ProTruckDriver
    TripleHelix
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