I am attempting to install a Brother printer/scanner and having a problem they say I need to contact you about. At the point where I attempt to connect their setup wirelessly it fails. I have disabled Webroot. They say it is a Webroot problem and I need to contact you about unblocking printer ports.
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Hello
Your printer probably needs to be Whitelisted. Support can solve this problem for you.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
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