“Buy my cd, in store and at the time of activation it tells me that the code is invalid, but it does not mark me that it expired or anything like that, only that the code is invalid and it is new, I just opened it”

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Hello rubi hurtado , Welcome to the Webroot Community Forum.

The best place to get this sorted is Webroot Support.

Please submit a  Support Ticket  or  Contact Webroot Support  to sort this problem. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

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Hola rubi hurtado, Bienvenido al Foro de la comunidad de Webroot.

El mejor lugar para ordenar esto es Webroot Support.

Envíe un ticket de soporte o póngase en contacto con el soporte de Webroot para solucionar este problema. Este servicio es GRATUITO con una suscripción paga.

El sistema de tickets de soporte está abierto 24/7

Nota: Al enviar un ticket de soporte, espere una respuesta del soporte. Poner otro ticket de soporte sobre este problema antes de las respuestas de soporte colocará su primer ticket de soporte al final de la cola.

HTH,

Dave.