Hello DAVIDHENK,

 

Welcome to the Webroot Community,

 

The missing file is for the WSA Password Manager plug in for Internet Explorer. This has an easy fix: just download and run toolbarfix.exe  This can re-install the Password Manager files into IE, Chrome and Firefox browsers all at the same time.

 

This sometimes does happen and to try to resolve it you can try running the Toolbarfix tool. Once downloaded launch it by clicking on the executable, and you should see the following, if then that is fine and you should click on 'Run':

 

 

 

which should then take you to the following dialog:

 

 

on which you should choose/check the option 'Repair/Install the Webroot Toolbar' and then press 'Start'.

 

That should initiate the fix process and you just have to wait for it to finish, close the dialog and then check in your browser to see if the Password Manager Toolbar icon is now visible.  If the fix has been successful you should see the following greyed out icon in a toolbar at the top of the IE browser page:

 

 

One then double cliks on that so that the login dialog is presented, etc.

 

Hope this helps?

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