I replaced Norton with Webroot. Now whenever I’m online in Microsoft I get false pop-ups that indicate that I -1 have active virus infections and must reinstall Norton ASAP. I’ve run many webroot re views and all are fine. I’m working on a 3-year old HP and in Windows 10. I’ve tired cookie deletes and pop-up blocks to no avail. How can I stop these annoying messages?
Solved
False virus infection pop-up messages
Best answer by ProTruckDriver
Hello
I would recommend calling ( Landline ) Webroot Support and they can do a remote on your computer. Support can safely remove Norton from your computer. I WOULD NOT try the Norton Removal Tool. From past experience myself the Norton Removal Tool may remove more than Norton Files from your computer.
Webroot Support:
Call 1-866-612-4227
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave
This topic has been closed for comments
Hello
I would recommend calling ( Landline ) Webroot Support and they can do a remote on your computer. Support can safely remove Norton from your computer. I WOULD NOT try the Norton Removal Tool. From past experience myself the Norton Removal Tool may remove more than Norton Files from your computer.
Webroot Support:
Call 1-866-612-4227
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave
Late 2015 ~ 5K ~ 27 inch iMac ~ macOS Catalina 10.15.7 ~ Clone & Backup with: SuperDuper - Time Machine & iCloud. PWM: RoboForm. 👁¿👁 Spam Annihilater 👁¿👁
Audi1 wrote:
May I ask, What is the charge for a remote?
Hello
Doing a “Remote” with Webroot Support is FREE with an active Webroot License (Keycode).
Late 2015 ~ 5K ~ 27 inch iMac ~ macOS Catalina 10.15.7 ~ Clone & Backup with: SuperDuper - Time Machine & iCloud. PWM: RoboForm. 👁¿👁 Spam Annihilater 👁¿👁
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