Has anyone had experience with the "Pua.Tuguu" infection?
Hello I'm new to the board but have used WebRoot for a few months now. I just bought a WiFi security camera for my home. During the process of installing software, WebRoot discovered a possible virus or trojan on the software disk. The name of it is "Pau.Tuguu". Has anyone heard of this before or has anyone experienced this issue in installing such software? Any software?
+62Hello jdsigmon,
Welcome to the Webroot Community,
From my research this is what I have found:
Tuguu is a company that is specialized in the development, commercialization and monetization of software products and web portals. DomaIQ.com is an affiliate platform developed and ran by Tuguu. The purpose of DomaIQ is to generate maximum revenue for Tuguu’s affiliate partners.
Please have a look at the KB Article about PUAs.
My best advice would be to Submit a Support Ticket which is free of charge and they can check this out for you. Just to see if this may be a false positive?
Hope this helps?
Welcome to the Webroot Community,
From my research this is what I have found:
Tuguu is a company that is specialized in the development, commercialization and monetization of software products and web portals. DomaIQ.com is an affiliate platform developed and ran by Tuguu. The purpose of DomaIQ is to generate maximum revenue for Tuguu’s affiliate partners.
Please have a look at the KB Article about PUAs.
My best advice would be to Submit a Support Ticket which is free of charge and they can check this out for you. Just to see if this may be a false positive?
Hope this helps?
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
+62Hi jdsigmon,
You are most welcome!
Would you please let us know how everything turns out? As this would be valuable to others as well.:D
You are most welcome!
Would you please let us know how everything turns out? As this would be valuable to others as well.:D
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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