Hello

Hello CEM, Welcome to the Webroot Community Forum. 😃

We are always happy to help most of us are Volunteers like myself but the Webroot Staff are very helpful when they are online during the week!
 
Cheers,
 
Daniel 😉

We are always happy to try to help, and do our best to do so!  Sometimes things are a bit beyond us, but that is what Trouble tickets are for 🙂

Hi CEM, it's nice to hear, that You have decided to join the Community:D
Have a great week!!;)
 
Regards,
 
Mike

Hello CEM and welcome to the Webroot Community! :D

Hello CEM. Welcome to the Community where everyday is a new learning experience.:)

Thank you all for making me feel welcome! This brings up another question, what is a Trouble Ticket?

A Trouble Ticket is simply a request directly to Webroot Support requesting help with a problem.  See the links below in my signature area: The link to submit one is down there :)
 
 
 
EDIT
 
 :)  I am getting better... I beat TH by 10 seconds instead of him beating me by 30!

Some call it a trouble ticket but I call it a Support Ticket see Here: https://www.webrootanywhere.com/servicewelcome.asp
 
HTH,
 
Daniel 😉

@DavidP1970 wrote:
 
EDIT
 
 :)  I am getting better... I beat HT by 10 seconds instead of him beating me by 30!

HT who is that?

 
TH

ARRRG!  I  was hoping a second edit would be there before you noticed that....
 
🙂

@DavidP1970 wrote:
ARRRG!  I  was hoping a second edit would be there before you noticed that....
 
:)

You have to be faster than that my friend! ;)
 
TH