Hello from a Newbie to the Forums who also needs help with a problem I'm unable to resolve

Hello everybody! I was a long-time user of Prevx and boy did I love that program. I did get one or two FP's but that's normal. I kept reading in the blogs that it rated high in FP's but that certainly wasn't my experience. Then Webroot bought them out and I became just as happy and content using WSA - been using it since the change-over. Except for one probem that I cannot put off anymore. It is slowing down my `puter (Toshiba Satellite laptop) and I need help with a problem that I posted in the Forum for "Non-Techies". Feel free to take a gander, please, as I'm fresh out of ideas and totally exhausted from trying to fix it myself. I admit defeat. I'd hate to have to uninstall it; that's akin to throwing my money away. Looking forward to roaming around the forums, reading everything and learning megatons of handy things and necessary information. Also, being kept up to date on security, etc. Hope y'all have a wonderful July 4 holiday (and a safe one)! Sincerely, Greta