Rip-Ricca wrot:

how do i add another computer ... ad said up to 5 computers ... i have the key code

Hi ? 

 

Welcome to the Webroot Community Forum

 

First of all, if you have an outdated Webroot software, it will need to be removed(through programs and features) before you can install the webroot software for 5 PC's.

 

I'm assuming you already loaded Webroot software on the first PC.  Continue the same procedure you completed with the first install onto the second PC and so forth.

 

Post back here if you need additional help.

 

Always,

 

 

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Hi Rip-Ricca

 

Welcome to the Community Forums.

 

Please follow the steps below closely in terms of installing WSA on the additional target systems/machines!

 

• Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  
• KEEP the computer online during the install to make sure it works correctly
  
• Download a Copy Here (Best Buy Subscription PC users click HERE). Let us know if it is the Mac version you need.
  
• Install with the new installer, entering your Keycode when prompted to do so in the install process.
  
• Let it finish it's install scan
  
• Reboot 

and that should do the job.

 

You are initiating that you have purchased a subscription for up to 5 devices; please note the use of the word 'devices'. This means that you can install WSA on up to 5 PCs/Macs, mobiles, tablets, etc., in any combination as loing as the toal number of devices covered does not exceed 5. SO protect 4 PCs would leave you cover for 1 device to use on a tablet or mobile.

 

Just want to make sure that this is clear ahead of you undertaking further installs.

 

Hope that helps?

 

Regards, Baldrick

 

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