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How long does a deep Scan take?

  • November 20, 2019
  • 4 replies
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I have a 2017 MacBook Pro. Right now my machine is scanning. its been one hour and 40 minutes and counting. Is this normal?

Best answer by ProTruckDriver

Hello @DRBaron welcome to the Webroot Community Forum. :relaxed:

When I first bought my iMac running macOS El Capitan I installed WSA on it. My scan times were 15 to 20 minutes long. I upgraded to High Sierra my scan time increased to 30 minutes. I then upgraded to what I’m running now, Mojave. My scan time with Mojave is almost an hour. It seem to increase with every Apple upgrade. This has been reported to Webroot in the beta forums. We are still waiting for a fix.

Another member on this forum @Ssherjj is running El Capitan on an old Mac computer and I believe she said it takes a few hours for a scan.

I’m also hoping that Webroot would decrease the scan time on a Mac computer.

HTH,

Dave.

    4 replies

    ProTruckDriver
    Moderator
    • ProTruckDriver
    • Moderator
    • Answer
    • November 20, 2019

    Hello @DRBaron welcome to the Webroot Community Forum. :relaxed:

    When I first bought my iMac running macOS El Capitan I installed WSA on it. My scan times were 15 to 20 minutes long. I upgraded to High Sierra my scan time increased to 30 minutes. I then upgraded to what I’m running now, Mojave. My scan time with Mojave is almost an hour. It seem to increase with every Apple upgrade. This has been reported to Webroot in the beta forums. We are still waiting for a fix.

    Another member on this forum @Ssherjj is running El Capitan on an old Mac computer and I believe she said it takes a few hours for a scan.

    I’m also hoping that Webroot would decrease the scan time on a Mac computer.

    HTH,

    Dave.

    Mac Mini, M-4, 24 GB Memory, 1 TB SSD, macOS Sequoia 15.7.2 ~ Clone & Backup with: SuperDuper - Time Machine & iCloud. PWM: RoboForm. 👁¿👁 Spam Annihilater 👁¿👁
    Ssherjj
    TripleHelix
    D
    Ssherjj
    Moderator
    Forum|alt.badge.img+62
    • Ssherjj
    • Moderator
    • November 20, 2019

    Yes @ProTruckDriver my El Capitan running Webroot Beta takes an average of 2 and a half hours.  Sometimes more ...

    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
    ProTruckDriver
    TripleHelix
    ProTruckDriver
    Moderator

    Yes @ProTruckDriver my El Capitan running Webroot Beta takes an average of 2 and a half hours.  Sometimes more ...


    Good God!  Over 2 hours, that’s unsat. :frowning2:

    Mac Mini, M-4, 24 GB Memory, 1 TB SSD, macOS Sequoia 15.7.2 ~ Clone & Backup with: SuperDuper - Time Machine & iCloud. PWM: RoboForm. 👁¿👁 Spam Annihilater 👁¿👁
    Ssherjj
    TripleHelix
    Ssherjj
    Moderator
    Forum|alt.badge.img+62
    • Ssherjj
    • Moderator
    • November 20, 2019

    Yes @ProTruckDriver my El Capitan running Webroot Beta takes an average of 2 and a half hours.  Sometimes more ...


    Good God!  Over 2 hours, that’s unsat. :frowning2:


    Dave, I have always had long Webroot scans. But it is longer then the norm now...My iMac is a 2007..so there you go….:upside_down:

    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
    ProTruckDriver
    TripleHelix
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