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How more days my subscription is good for.

  • December 28, 2019
  • 1 reply
  • 29 views
K
New Member
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I have had Webroot for years. I renewed my subscription for two years and put in the special key. I go to the page that shows me how long I have and it only said active. It also said active before I put my new Key Password in. I restarted my computer but still reads active. Help

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    K
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    • khumphrey
    • Retired Webrooter
    • December 30, 2019

    Hey @Ken Betuel ,

    Can you help me understand where you’re looking? Are you going into the Webroot console and then looking under “My account” and “Subscription”?

    See below screenshot:

     

    If it just says “active” in that section, you should try contacting Support as they’ll have the ability to look at your subscription status.

     

    -Keenan

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