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I have recently been infected with the Cerber 4 virus which has encrypted most of my files. I have tried to solve the problem by following given in this article. System Restore doesn't work because I have no back up... So any ways to decrypt files?
@ wrote:

I have recently been infected with the Cerber 4 virus which has encrypted most of my files. I have tried to solve the problem by following given in this article. System Restore doesn't work because I have no back up... So any ways to decrypt files?

Hi and welcome to the Community @

 

I strongly suggest that you contact Webroot Support Here

Or contact them by phone, the phone number for your location can be found Here

 

The support service is free for all current Webroot subscription holders

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