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how to download webroot wslogs.exe

  • February 2, 2019
  • 2 replies
  • 1212 views
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I have a pop up that keeps returning even though I have scanned my computer and Webroot says there are no infected files.

On Webroots site it says: "Download Webroot's log-gathering utility from the following link:

a href="http://download.webroot.com/wsalogs.exe"http://download.webroot.com/wsalogs.exe/a"

That brings me to a page where there are many options but none that seem to get to download their software.

Best answer by TripleHelix

I have a pop up that keeps returning even though I have scanned my computer and Webroot says there are no infected files.

On Webroots site it says: "Download Webroot's log-gathering utility from the following link:

a href="http://download.webroot.com/wsalogs.exe"http://download.webroot.com/wsalogs.exe/a"

That brings me to a page where there are many options but none that seem to get to download their software.
You should only use wsalogs.exe if support ask you to, so if you haven't contacted Webroot support you should start there first: Webroot Customer Service

    2 replies

    B
    Bronze VIP
    • bjm_
    • February 3, 2019
    I think you're reading from Support email.


    Try reading from the original ticket.


    Download Webroot's log-gathering utility from the following link:
    --
    http://download.webroot.com/wsalogs.exe

    TripleHelix
    Moderator
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    • TripleHelix
    • Moderator
    • Answer
    • February 3, 2019
    I have a pop up that keeps returning even though I have scanned my computer and Webroot says there are no infected files.

    On Webroots site it says: "Download Webroot's log-gathering utility from the following link:

    a href="http://download.webroot.com/wsalogs.exe"http://download.webroot.com/wsalogs.exe/a"

    That brings me to a page where there are many options but none that seem to get to download their software.
    You should only use wsalogs.exe if support ask you to, so if you haven't contacted Webroot support you should start there first: Webroot Customer Service
    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
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