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I can't find subscription days remaining on webroot or in the online console

  • September 18, 2019
  • 2 replies
  • 100 views

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I can't find the days remaining on my subscription. I already checked on webroot main program and the online console under keycodes,

Best answer by ProTruckDriver

Hello @negentropy Welcome to the Webroot Community Forum. ☺️

By looking at your console it looks like all your keycodes are expired or the keycode you are using is not registering on your console. Maybe our forum Administrator @LLiddell could shed some light on this problem. If not, Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

HTH,
Dave.

2 replies

ProTruckDriver
Moderator
  • Moderator
  • Answer
  • September 18, 2019
Hello @negentropy Welcome to the Webroot Community Forum. ☺️

By looking at your console it looks like all your keycodes are expired or the keycode you are using is not registering on your console. Maybe our forum Administrator @LLiddell could shed some light on this problem. If not, Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

HTH,
Dave.

LLiddell
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  • Retired Webrooter
  • September 18, 2019
If you private message me your keycode I can look into it for you. Otherwise, as ProTruckDriver mentioned, your best bet is to check with support. From what I can tell it would seem that your license is expired but I would need more to go off of.