Skip to main content
Just started using webroot and have successfully installed on my main PC and my mobile but can't seem to get my laptop added on

 
Hi rtist

 

Welcome to the Community Forums.

 

Please follow the steps below closely in terms of installing WSA on the target system/machine!

 


  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online during the install to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE). Let us know if it is the Mac version you need.
  • Install with the new installer, entering your Keycode when prompted to do so in the install process
  • Let it finish it's install scan
  • Reboot 
and that should do the job. If you have broadly tried this already without success please advise as to exact;y what you are seeing when the install process 'fails'.

 

Regards, Baldrick

 

Reply