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I cant open passwords

  • August 28, 2014
  • 2 replies
  • 13 views

I cant open passwords and chrome sends a message that says, "this page includes scripts from unauthticated sources" the address says https://my.webroot.com/?action=uberIdentity  

2 replies

Ssherjj
Moderator
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  • Moderator
  • August 28, 2014
@ wrote:
I cant open passwords and chrome sends a message that says, "this page includes scripts from unauthticated sources" the address says https://my.webroot.com/?action=uberIdentity  
Hello richsdca! Welcome to the Community Forum! Great to have you here!
 
Not sure as I haven't duplicated this issue but do you have the lastest Chrome Version 37.0.2062.94? Just thought I'd ask! And this version of Webroot Password Manager and coud you try the Toolbar fix?
 
 
Please use this Toolbar Fix.
 
 
 
 
 
 
Webroot Password Manager 2.5.5 
Webroot Password Manager Permissions
 
 Also can you assist Sir Baldrick!;)
 

Baldrick
Gold VIP
  • Gold VIP
  • August 28, 2014
Hi richsdca
 
Welcome to the Community Forums.
 
This is very strange...not one that I have personally seen before...but I believe that the issue is non-secure scripts being run inside secure pages.
 
It has been documented by Google here.
 
Essentially, as a user, you have the choice to click the shield icon in the browser bar and run the non-secure scripts or not.
 
Personally, I would Open a Support Ticket, and get the Support Team's take on it, if what Sherry has suggested does not resolve the issue for you.
 
Regards, Baldrick