I deleted the box that shows computers protected after changing to a different version of windows
after installing a new version of windows (and webroot) i deleted the old space at the web location used to protect and can't get a new slot filled. I don't know if that needs to happen for full protection or if it only matters for remote functions. Do I need to reset the slot to allow the new version to fill it? It is the same computer as before and it has the same name as before.
+62Hello ?,
Welcome to the Webroot Community,
Please have a look at this KB Article and see if this applies to you? https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/How-to-Reactivate-a-PC/ta-p/28954
Let us know if you need more help or you can Submit a Support Ticket
This Support is a free service with a active Webroot subscription.
Welcome to the Webroot Community,
Please have a look at this KB Article and see if this applies to you? https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/How-to-Reactivate-a-PC/ta-p/28954
Let us know if you need more help or you can Submit a Support Ticket
This Support is a free service with a active Webroot subscription.
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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