I have installed the app many time but now can install on 1 iMAC machine. On trying to open app, no window appears to allow for next steps. I have checked for hidden windows and there are none. I do have a “?” in the Webroot app Icon in the Dock.
Answer
I do not receive App start up window after downloading and installing app on MacOS 11.0.1
Best answer by TripleHelix
Hello
You need to have Mac Version 9.1.4.123 installed so see here and there is a Direct Download Link so you have to uninstall your version and install 9.1.4.123: https://community.webroot.com/home-product-releases-27/product-update-mac-version-9-1-4-123-345361
Here is the Direct download link for this version and it will only work on Catalina and Big Sur!
https://mac.webrootmultiplatform.com/production/wsa-mac/10.15/9.1.4.123/WSAMAC.dmg
Thanks,
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