"Scan failed. SecrueAnywhere cannot reach the internet to obtain threat information."
I clicked restart like the directions told me to and this did not help.
What should I do now?
I'm having a hard time trying to scan my MacBook
+62Hello Zim,
Welcome to the Webroot Comnmunity,
Please follow these instructions here in this thread by@ to uninstall/reinstall Webroot. This should fix all your issues.
If you want you can also Submit a Support Ticket free of charge and the Suppiort Team can assist in resolving any issues yiu may have. Or call Support here:
Mon - Fri 7:00 AM to 7:00 PM (MST)
Tel: https://tel:+18666124268
Hope this helps?
Welcome to the Webroot Comnmunity,
Please follow these instructions here in this thread by
If you want you can also Submit a Support Ticket free of charge and the Suppiort Team can assist in resolving any issues yiu may have. Or call Support here:
Mon - Fri 7:00 AM to 7:00 PM (MST)
Tel: https://tel:+18666124268
Hope this helps?
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
+62Great news Zim,
Thanks for letting us know! Holller if you need anything else.
You may want to look here at the Mac User Guide?
Have a nice day!:D
Thanks for letting us know! Holller if you need anything else.
You may want to look here at the Mac User Guide?
Have a nice day!:D
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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