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i can log on, use google chrome, search the net, and it works fine.  however, i cannot play any games, go to netflix, or close and power down my laptop properly.  any suggestions?
Hello @

 

Welcome to the Webroot Community.

 

Sorry to hear of your hospitalization, and hope you're getting better now.

 

Have you perhaps thought to try a System Restore

 

Assuming you are running Windows there.

 

Have you scanned with Webroot?  

 

Or please let us know of any further details, or questions. 

 

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