Hello @terri67 

No need just put the new keycode in and it will do a scan then it should be all set, Also the version is v9.0.33.35 https://community.webroot.com/home-product-releases-27/consumer-pc-agent-version-9-0-33-35-353000

See here: https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#UsingYourAccount/ActivatingKeycodes.htm

CE 22.4 means the edition of the online console Webroot Identity Portal not the version of WSA.

Thanks,

Just wanted to mention that , after having some problems installing, I uninstalled the old version, inserted the CD and everything was good.

Glad you got it working.

Glad it worked out and you don’t need the CD if you ever need to do a clean reinstall again, you can use this link to download the latest at anytime. https://anywhere.webrootcloudav.com/zerol/wsainstall.exe

Cheers,