I have an older laptop that at one time in the past I had Webroot SecureAnywhere installed on it. We recently purchased Webroot SecureAnywhere virus software to install on up to 3 devices. I made sure all other virus software was uninstalled, Webroot was not visible to be uninstalled. However, when I try to download the software by clicking "run" for the exe file, immediately Webroot dashboard appears asking if I want to renew my subscription. I am never prompted to enter secure code to gain access to use the virus software and there does not appear to be a place in the dashboard to update my secure access code (It still shows my old one). I wanted to install the virus protection and scan it before I start transferring files to our newly purchase laptop to ensure we don't transfer any viruses.



Thanks, Andy