Skip to main content
To Customer Support To Customer Support
 Had Web-root since Dec and Have owned it before.. It seemed to be doing it thing .. but never found Viruses when viruses where present.  Then when I purchased it in Dec with my new PC..  It seem to find some, but never indicated that they had been removed (for all I know... I dont like windows 8 I still dont even know exactly how to use still came with no instruction .. They say they are on my all in one.... BUT first I got to know how to use it to find it..)  ???  UGH!    .  So I was worried iWas wishing I had purchased Kaperski but since the new change .. It looks like things are looking up.   I would still like to know where clean up is located on the NEW WEBROOT program is.. Please..    Looking good WEBROOT!  

 
I knew where clean up was with the old WEBROOT... just dont know where it is located with the new program change and menu change. 

 
Hello Anita and Welcome to the Webroot Community Forums! 



 

On your first post please read these 2 posts: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Exclude-folders-from-scanning/m-p/49698#M3836

 

https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/WSA-missed-a-trojan/m-p/14664#M973

 

And the Cleaner is called System Optimizer please see here from the Online HelpFile: http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C9_SystemOptimizer/CH9a_RunningSystemOptimizer.htm

 

HTH,

 

Daniel 😉
Hi Anita, welcome the to Community!

 

I see you are in good hands with TH, so I will just say a big hello and leave it at that 🙂

Reply


Terms & Conditions