Hello and welcome to the Webroot Community!

 

May I ask if it's a new Keycode? Do you still have WSA installed? If you still have WSA installed just enter the new keycode here and Activate:

 

 

If you want a clean install just follow the instruction's below!

 

Please follow the steps below closely in terms of installing WSA on the target system/machine!

 

• Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  
• Be sure you have or add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
  
• KEEP the computer online during the install to make sure it works correctly
  
• Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE). Let us know if it is the Mac version you need.
  
• Install with the new installer, entering your Keycode when prompted to do so in the install process
  
• Let it finish it's install scan
  
• Reboot 

 

Thanks,

 

Daniel ;)

 

 

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