latest virus definitions

  • 13 December 2013
  • 2 replies

I have new computer with Webroot installed. I need to connect to VPN, but get a fail message that Webroot AntiVirus does not comply with policy. Compliance requires latest virus definitions. Is this the latest update? If not, how do I update?

Best answer by MikeR 13 December 2013, 16:50

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2 replies

Userlevel 7
Webroot should automatically be updating. This may be an update that will need to be made on their end, but please Open a Support Ticket so that our team can investigate further and confirm.
Userlevel 2
WSA is a cloud antivirus. There are no real definitions to download like most antiviruses. Everything is analyzed in the cloud.