I have a malware file on my Samsung S7. It is Trojan.Banker.HQwar. It appears to have come down in an update. Apparently apparently associated with Setup and Transfer system app. Disabled app and removed all permissions. Can I send logs to someone to analyze? Must be some way to get this off my phone.
Even tried Malwarebytes. Could not remove.
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Need a moderator to help with an issue
Best answer by TripleHelix
Hello and Welcome to the Webroot Community!
The best way to get this sorted is to Submit a Support Ticket and they will be happy to help you!
Thanks,
Daniel
The best way to get this sorted is to Submit a Support Ticket and they will be happy to help you!
Thanks,
Daniel
+63Hello and Welcome to the Webroot Community!
The best way to get this sorted is to Submit a Support Ticket and they will be happy to help you!
Thanks,
Daniel
The best way to get this sorted is to Submit a Support Ticket and they will be happy to help you!
Thanks,
Daniel
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
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