Hi everyone,
I’m new to the OpenText Cybersecurity community and just trying to understand how people usually use this space.
I see a lot of announcements and updates, but I’m curious — is this also where users talk about real product issues or technical challenges, or should those always go through official support?
One of the reasons I joined was to learn from other users’ real-world experiences, so I’d appreciate any guidance. Thanks!
Welcome to the community. You can post questions and concerns here, but first course is to always open a ticket through your support channels first. That way it is logged.
We are more than happy to help here as best we can and bring in other members of OpenText to help (they monitor the community anyway).
If you know what your question pertains to then post it in the corresponding product/service area and if not, find a general area and post there. We won’t get mad.
Kind Regards
John H
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