Welcome to the WSA Community Markcid84, We are volunteers here and I'm going to try and answer your question partially ok until I can get our pro experts to help with this like @  @ and of course @ Now on my IPad 4th generation only has Backup Sync that shows my IPad listed. The Webroot Browser is downloaded for free from the Apple Store. Other then that I dont believe it will show your IPad Air in the Webroot console in mobile devices.

 

Are you available @ ...Or @ ???

Hopefully someone will answer you with more information.

Have a great day!

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I believe Sherry is correct...I think an iOS device would only show in the Console if Back&Sync is installed and in use.

 

:-) 

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Hi Markcid84

 

May I add my welcome to the Community Forums, to that of SSherjj & David. :D

 

It is my understanding, from what I have read (as I am not an iPad user) that device will not show up under mobile protection and BTW, you will not need to sign in to be protected (the SecureWeb Browser provides phishing/browsing protection while you surf).

 

David is also correct when he says that you will only see the Ipad as a sync'd and/or backed up device, assuming that the version of WSA you are running on you main system has that feature.

 

You may want to refer to this https:///t5/Webroot-Mobile-for-iOS/How-do-I-add-an-iOS-device-to-the-mobile-security-area-of-the/ta-p/5195, as the contents may provide assistance with your issue.

 

Hope that helps?

 

Regards

 

 

 

Baldrick

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Hello Markcid84. Welcome to the Community.:)

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