I purchased a new Webroot Internet Security Complete keycode which I linked to my Webroot account. For some reason I am still unable to access the password manager feature. I still have 320 days on the subscription. Can somebody help me?
Answer
Password Manager access
+1Best answer by Slittle75
Hi there chino m,
Just a suggestion, go to support and create a support ticket that is what I had done in the past they should be able to assist you in getting your password manager up and running again, You just got to be patient with a reply form support. create ONE ticket, they will get back with you just have to be patient! They have a really good support team just sometimes they get really busy. creating several tickets will only put it at the end of the line, Hope you get it straightened out !
Good Luck
Slittle 75
+13Hi there chino m,
Just a suggestion, go to support and create a support ticket that is what I had done in the past they should be able to assist you in getting your password manager up and running again, You just got to be patient with a reply form support. create ONE ticket, they will get back with you just have to be patient! They have a really good support team just sometimes they get really busy. creating several tickets will only put it at the end of the line, Hope you get it straightened out !
Good Luck
Slittle 75
Just so you easily get to the right place, please click this link to contact support. Thanks and let us know how it goes!
-Keenan
+13Thanks khumphrey!
I imagine they should get back to you by today. We were out yesterday for Presidents Day, so just give them a bit of time. If you don’t get a response by tomorrow, please reach out to me via private message.
-Keenan
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