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I was experimenting with my laptop and PC using PC Security Commands. I was trying to restart/shut down my laptop with my PC using the Security Commands.  I had a laptop stolen recently and wanted to use the Lock PC Command to disable it.  The commands don’t seem to work.  Why are they there Then? 

Hello @navret95 

I would contact Support. There may be something not working on the back end of your account and they will be able to fix it.

Please submit a  Support Ticket  or  Contact Webroot Support  to sort this problem. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

HTH,

Dave.

Thanks...I submitted a support ticket...waiting for reply.

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