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Popup Tab

  • June 27, 2021
  • 2 replies
  • 92 views
J
Fresh Face

I am no longer a Webroot user. I uninstalled the program but whenever I open Firefox, a new tab will popup wanting me to enter a keycode. I don’t know how to get rid of the additional tab that keeps popping up. Any help?

jforce

Best answer by TripleHelix

Hello @jforce 

 

In Firefox at the top click on Tools>Add-ons and Themes then click on Extensions and click on the Webroot Extension and Remove!

 

 

 

And that should do it.

 

Thanks,

    TripleHelix
    J

    2 replies

    TripleHelix
    Moderator
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    • TripleHelix
    • Moderator
    • Answer
    • June 27, 2021

    Hello @jforce 

     

    In Firefox at the top click on Tools>Add-ons and Themes then click on Extensions and click on the Webroot Extension and Remove!

     

     

     

    And that should do it.

     

    Thanks,

    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
    Jasper_The_Rasper
    TripleHelix
    J
    Fresh Face
    • jforce
    • Author
    • Fresh Face
    • June 28, 2021

    Thank you. This took care of my problem.

    TripleHelix
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